For more information on Deferred Payments and Automated Monthly Billing, click here.
Current sewer rates
|Volume Charge (Based on Metered Flow)|
|$5.72 per 100 Cu. Ft.||(.84 City & 4.88 WalCoMet)
(100 Cu. Ft. Equals 748 Gallons)
|Minimum Quarterly Charge (Based on Water Meter Size)|
|5/8″||$ 6.90||$ 2.73|
|3/4″||$ 6.90||$ 2.73|
|1″||$ 8.33||$ 6.67|
|1 1/4″||$ 9.33||$ 9.67|
|Fixed Monthly Charge Per Connection included in City portion $5.99Surcharge Rates:
BOD greater than 200 mg/L = $0.6434 pound
Suspended Solids greater than 230 mg/L = $0.3909 pound
Nitrogen greater than 40 mg/L = $2.58 pound
Current water rates
The water rate was authorized by the Wisconsin Public Service Commission. The new rate became effective on April 1, 2014. The order simply modified the quarterly rates that were effective on January 4, 2011 to monthly rates.
|Volume Charge (Based on Metered Flow)|
|First 833 Cubic Feet||$ 3.40 per 100 cu.ft.|
|Next 32,500 Cubic Feet||$ 2.67 per 100 cu.ft.|
|Over 33,333 Cubic Feet||$ 1.57 per 100 cu.ft.|
|(100 Cu. Ft. Equals 748 Gallons)|
|Minimum Monthly Charge (Based on Water Meter Size)|
|meter size||Per Month|
What is Public Fire Protection (PFP)
Is this a new charge?
Why the change at this time?
As a result of this reallocation, costs related to PFP will be paid through a charge included on the water utility bill of each customer. Commencing in May 2012, water bills include a new base charge for Fire Protection.
How is this cost allocated to the customer?
What does this mean to an average residential customer?
The cost savings resulting from the transition to a cash basis for reoccurring capital projects, is projected to offset the additional utility charge over the next five year period.
How bills are calculated
An average monthly water & sewer bill for a family of four will total $89.78 and is calculated as follows (based upon the above rates):
Note: this calculation will be for the February 2014 billing.
How Delavan compares with area cities
The Delavan Water & Sewage Commission is the governing body for the Delavan Water & Sewer Utility. The Commission consists of the Mayor, a Council Member selected by the Common Council each April, and three citizen members. The citizen members are appointed by the Mayor with approval of the Common Council and serve a three-year term. The regular meetings of the Commission are on the second Thursday after the second Tuesday of each month. The meetings are open to the public.
Returned Check and Returned ACH Fees
A $25.00 charge shall be applied to the customer’s account when a check is returned for non-sufficient funds or a returned check.
Adopt a hydrant
During heavy snowfalls, fire hydrants can become buried by plowed snow. This can become a dangerous situation and could cause fire fighters wasted valuable time in starting attempts to put out the fire.
If you see a fire hydrant located on or near your property, which has been covered and will not allow speedy access, the utility would greatly appreciate your removing the snow around the hydrant when you are shoveling your property. If you are not able to remove the snow, please contact the Utility office at 728-5585 ext 127 or 139 and personnel will be notified of the situation.
PLEASE BECOME A WATCHFUL NEIGHBOR. Please alert the Police Department at 728-6311 if you see someone tampering with a fire hydrant. A disabled hydrant could mean precious time needed for fighting a fire, perhaps on your property. Water lost from a vandalized hydrant costs the utility, and ultimately the ratepayers, money.
Meter Reinstallation Fee
If a customer, bank or realtor requests the discontinuation of service due to long term or indefinite property vacancy for a period of more than one year, such as foreclosures or sale of home, the utility must be notified to shut water off at the curb box and physically remove the meter. If service is resumed at the same premises within a 12-month period, the customer shall be billed for the pro rata share of the applicable service charge for the period of disconnection.
When customer requests service to be reconnected, the meter will be reinstalled and water at the curb box turned on. At this time a $50.00 fee for reinstallation will be invoiced.
Pursuant to the City of Delavan Municipal Code, Section 9-1-38 (c)… “it is the sole responsibility of the customer to prevent leakage in all piping and fixtures on the premises at and beyond the metering point, and that any leaks or other losses or water, registered by the meter, will be billed at the filed rate.
Section 9-1-38(d) ” Should it be determined that a leak unknown to a customer has been found in an appliance or the plumbing, the Utility may make adjustment for the water so wasted by estimating the water so wasted and bill for it at a reduced rate not less than the Utility’s cost… No such adjustment shall be made for water supplied after the customer has been notified and has had an opportunity to correct the condition.”
Helpful hints to make exchange go smoothly:
Periodically Utility personnel may be required to complete routine maintenance on our master water meter. Generally, a meter exchange is completed within a half-hour.
Water meters are generally located in the basement to prevent freezing in the winter. (The little box located outside your home is only a receptacle to read the meter in the basement).
Keep the area around the meter clear for easy access.
Keep the valves on both sides of the meter in good operating condition.
Our meter personnel will also need to shut off your water to exchange the meter, so make sure that everyone in your family will be aware of the temporary outage.
The Delavan Water Utility appreciates your cooperation in completing this process.
Summer Water Only Meter Rental
During the summer months, the utility allows rental of water only meter that will be attached to an outside spigot for pool fill and lawn installations. The meter will be set for up to one week at a charge of $50.00 for the meter rental and water volume charge at approved rates. Please call utility office at least one week prior to requested installation date. No other methods for pool fill readings are allowed.
Consumer Confidence Report
The 1996 Amendment to the Safe Drinking Water Act (SDWA) requires that an annual Consumer Confidence Report be issued to customers of our water utility. The purpose of this regulation is to provide water quality information using compliance data from the prior calendar year. This report was published in the Delavan Enterprise on April 18, 2013. If you would be interested in receiving a copy of this report, please contact our Utility office (262) 728-5585 ext 117.
NEW WATER RESTRICTION REGULATIONS
November 14, 2006, the Common Council passed and adopted an Ordinance to provide for the conservation of water and standby restrictions on water use.
The intent of this Ordinance is to “prevent overuse of the City’s water resources, to avoid substantial depletion of the water table and to ensure a safe and secure potable water supply to the public and sufficient water supply for fire protection purposes, during periods of adverse conditions such as droughts, equipment failures, electrical interruptions, system maintenance or other conditions which might interfere with the regular water supply to the community”.
If an emergency condition is determined by the Director of Utilities, implementation of restrictions will be placed in effect over the water use for landscaping, lawn watering purposes, and residential hand washing of motor vehicles.
First Stage Restrictions
Second Stage Restrictions
Third Stage Restrictions
Restriction notification will be completed by either door hangers at each household, a city wide mailing, or newspaper notices.
The duration of the restriction will depend on the nature of the emergency. Restrictions shall remain in effect until further notice from the City.
Penalty: Any person, firm or corporation who fails to comply with the provisions of this Ordinance shall be subject to a fine not less than $50.00 nor more than $500.00 for each such offense. Each day that such violation exists shall constitute a separate offense.
“AN OUNCE OF PREVENTION” –