How bills are calculated
An average quarterly water
& sewer bill for a family of four will total $183.64 and is calculated as follows (based upon the
above rates):
|
Water |
|
| Service Charge (5/8" Meter) |
$ 16.58 |
| Volume Charge (2,200 Cu. Ft.) v |
$ 67.76 |
| |
|
Subtotal water: |
$
84.34 |
|
Sewer
| |
| Connection Charge |
$ 17.97 |
| Service Charge (5/8" Meter) |
$ 2.73 |
| WalCoMetService Charge (5/8" Meter) |
$ 4.70 |
| Volume Charge (2,200 Cu. Ft.) |
$ 18.48 |
| WalCoMet Volume Charge (2,200 Cu. Ft) |
$ 75.46 |
| |
|
Subtotal sewer: |
$119.34 |
| |
|
Total Water and Sewer: |
$203.68 |
Note: this sewer calculation will be for the November 2010
billing.
How Delavan compares with area cities
Comparison
of average quarterly bills
(2,200
cu.ft. with a 5/8" meter) |
| |
|
|
|
| |
Water |
Sewer |
Total |
| Walworth |
$
49.01 |
$
89.48 |
$
138.49 |
| Lake
Geneva |
42.96 |
61.45 |
104.41 |
| Whitewater |
46.05 |
104.66 |
150.71 |
| East
Troy |
79.74 |
153.50 |
233.24 |
| Fontana |
93.44 |
134.41 |
227.85 |
| Elkhorn |
96.21 |
132.58 |
228.79 |
| Delavan |
84.34 |
119.34 |
183.64 |
| Williams
Bay |
86.93 |
97.58 |
184.51 |
| Darien |
82.24 |
176.84 |
259.08 |
| |
|
|
|
The Delavan Water & Sewage Commission is the governing body for the Delavan Water & Sewer Utility. The Commission consists of the Mayor, a Council Member selected by the Common Council each April, and three citizen members. The citizen members are appointed by the Mayor with approval of the Common Council and serve a three-year term. The regular meetings of the Commission are on the second Thursday after the second Tuesday of each month. The meetings are open to the public.
Adopt a hydrant
During heavy snowfalls, fire hydrants can become buried by plowed snow.
This can become a dangerous situation and could cause fire fighters wasted
valuable time in starting attempts to put out the fire.
If you see a fire hydrant located on or near your property, which has
been covered and will not allow speedy access, the utility would greatly
appreciate your removing the snow around the hydrant when you are shoveling
your property. If you are not able to remove the snow, please contact
the Utility office at 728-5585 ext 118 and personnel will be notified
of the situation.
PLEASE BECOME A WATCHFUL NEIGHBOR. Please alert the Police Department
at 728-6311 if you see someone tampering with a fire hydrant. A disabled
hydrant could mean precious time needed for fighting a fire, perhaps
on your property. Water lost from a vandalized hydrant costs the utility,
and ultimately the ratepayers, money.
Compare inside/outside readings
Water and sewer bills are based upon water volume
being registered upon a master meter located within the home, most likely
in the basement area. For the convenience of our customers and for more
efficient meter reading, the utility has installed, at most locations,
an outside remote reading device that will receive electronic signals
from the master meter when any water is used.
According to PSC regulations, the master meter is
the primary meter on which consumption is registered. Occasionally the
outside read-o-matic dial may malfunction and will not receive the correct
signals from the inside meter. If this situation occurs for any extended
period of time, large variances between the master meter and the remote
reader may occur.
We would encourage customers to compare the outside
read-o-matic reading to the inside meter reading. If you find a problem,
please contact the Utility office at once, so we may schedule replacement
of the read-o-matic device and avoid future billing problems.
Got Leaks???
Pursuant to the City of Delavan Municipal Code, Section 9-1-38 (c)...
"it is the sole responsibility of the customer to prevent leakage in all piping and fixtures on the premises at and beyond the metering point, and that any leaks or other losses or water, registered by the meter, will be billed at the filed rate.
Section 9-1-38(d) " Should it be determined that a leak unknown to a customer has been found in an appliance or the plumbing, the Utility may make adjustment for the water so wasted by estimating the water so wasted and bill for it at a reduced rate not less than the Utility’s cost...
No such adjustment shall be made for water supplied after the customer has been notified and has had an opportunity to correct the condition."
Meter Replacements
Helpful hints to make exchange go smoothly:
Periodically Utility personnel may be required to
obtain an inside meter reading or complete routine maintenance on our
master water meter. Generally, a meter exchange is completed within a
half-hour.
Water meters are generally located in the basement
to prevent freezing in the winter. (The little box located outside your
home is only a receptacle to read the meter in the basement).
Keep the area around the meter clear for easy access.
Keep the valves on both sides of the meter in good
operating condition.
Remember these valves are your property and may be needed in an emergency
to shut off the water due to a broken fixture or pipe.
Our meter personnel will also need to shut off your
water to exchange the meter, so make sure that everyone in your family
will be aware of the temporary outage.
The Delavan Water Utility appreciates your cooperation
in completing this process.
Summer Water Only Meter Rental
During the summer months, the utility allows rental of water only meter that will be attached to an outside spigot for pool fill and lawn installations. The meter will be set for up to one week at a charge of $25.00 for the meter rental and water volume charge at approved rates. Please call utility office at least one week prior to requested installation date. No other methods for pool fill readings are allowed.
Consumer Confidence Report
The 1996 Amendment to the Safe
Drinking Water Act (SDWA) requires that an annual
Consumer Confidence Report be issued to customers
of our water utility. The purpose of this regulation
is to provide water quality information using compliance
data from the prior calendar year. This report was
published in the Delavan Enterprise on May 21, 2009.
If you would be interested in receiving a copy of
this report, please contact our Utility office (262)
728-5585 ext 117.
NEW WATER RESTRICTION REGULATIONS
November 14, 2006, the Common Council passed and adopted an Ordinance to provide for the conservation of water and standby restrictions on water use.
The intent of this Ordinance is to “prevent overuse of the City’s water resources, to avoid substantial depletion of the water table and to ensure a safe and secure potable water supply to the public and sufficient water supply for fire protection purposes, during periods of adverse conditions such as droughts, equipment failures, electrical interruptions, system maintenance or other conditions which might interfere with the regular water supply to the community”.
If an emergency condition is determined by the Director of Utilities, implementation of restrictions will be placed in effect over the water use for landscaping, lawn watering purposes, and residential hand washing of motor vehicles.
First Stage Restrictions
- Restrict all outside water uses to an odd/even side of the street system based on the day of the week and address of the user. For example: even number addresses may water lawns or wash cars on even number days, and odd number addresses may do so on odd number days.
- The hours allowed for outside use of water shall be from 6:00 a.m. to 8:00 a.m. and 7:00 p.m. to 10:00 p.m.
- During First Stage restrictions, a temporary permit may be granted by the Utility Director to allow daily watering of newly placed sod or vegetation. The period of watering pursuant to such a permit may occur during the first three weeks following sod placement. A temporary meter is required to be installed. Call the Utility office for more information and to obtain permit application.
Second Stage Restrictions
- Restrict All Outside Water Use
Third Stage Restrictions
- Restrict All Outside Water Use Immediately and Limit Indoor Water Use To Minimum Needs.
Restriction notification will be completed by either door hangers at each household, a city wide mailing, or newspaper notices.
The duration of the restriction will depend on the nature of the emergency. Restrictions shall remain in effect until further notice from the City.
Penalty: Any person, firm or corporation who fails to comply with the provisions of this Ordinance shall be subject to a fine not less than $50.00 nor more than $500.00 for each such offense. Each day that such violation exists shall constitute a separate offense.
“AN OUNCE OF PREVENTION” –
CROSS CONNECTION CONTROL PROGRAM
What is a cross connection? A cross connection is any physical connection between two otherwise separate systems, one of which contains potable water from the City water system and the other containing water from a private source, water of unknown or questionable safety, gases, or chemicals, whereby there may be a flow from one system to the other, the direction of flow depending on the pressure between the two systems. An example is the common garden hose submerged in a swimming pool or a bucket of detergent or other contaminated water. When the proper conditions occur, water can flow backwards (backflow) in a piping system allowing contaminated water to flow into the City’s drinking water through a cross connection.
Cross Connection Prohibited. Pursuant to Section 9-1-49 of the City of Delavan Municipal Code, “No person, firm or corporation shall establish or permit any cross connection. No interconnection shall be established whereby potable water from a private supply may enter the municipal public water supply.”
What is the purpose of cross connection and backflow prevention?
To protect the health and welfare of users of the City of Delavan’s public potable water supply from the possibility of contamination or pollution of the potable water system. To promote the control and/or elimination of existing cross connections between the customer’s potable water system and other environment(s) containing substances which may contaminate or pollute the City water supply.
Cross Connection Inspections.
In 2006, the City of Delavan Water Utility began a Cross Connection Control Inspection Program. Commercial and industrial inspections are being completed by Hydro Designs, Inc. Residential inspections are being completed by utility personnel during routine meter replacements or at a scheduled inspection appointment.
What will a cross connection inspectors be checking? Interior and exterior hose bibs, lawn irrigation, utility & kitchen sinks, sump pumps, hot water heaters, boilers and humidifiers, water softener drains, toilet, shower & bathtubs. At each location the inspection will determine if compliance to the state plumbing code is being maintained and that no cross connection can occur.
If you would like additional information or to schedule a cross connection inspection at your home, please call the Utility Office at 728-5585 extension 118 or 127.
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